SUPONO, Supono. Model Penilaian Kapabilitas Proses Layanan Service Level Agreement (SLA) Pada Cloud Computing. Jurnal Sains dan Informatika, [S. l.], v. 6, n. 1, p. 62–71, 2020. DOI: 10.34128/jsi.v6i1.209. Disponível em: https://jsi.politala.ac.id/index.php/JSI/article/view/209. Acesso em: 24 jun. 2026.